Privacy Policy For Our Water Restoration Company
Who We Are
Water Damage Restoration Newton provides property restoration and cleanup services in Newton, Massachusetts. This Privacy Policy explains how information collected through https://waterdamagerestorationnewton.com/ is used, stored, and protected for clients within the region.
Information We Collect
We collect information you provide when requesting estimates or services, including contact details, property descriptions, and insurance information. We may gather photos, damage documentation, device data, usage logs, and cookies. Limited information may also come from partners who assist in service delivery.
How We Use Information
Information is used to deliver services, schedule work, create estimates, handle billing and insurance documents, maintain safety, support customers, improve our website, prevent fraud, and meet legal obligations.
Cookies and Similar Technologies
Cookies help recognize returning visitors, track website use, and store preferences. You can clear or block cookies in your browser settings. Some website functions may operate differently without cookies enabled.
Sharing and Disclosure
We share information only with trusted partners such as subcontractors, insurers (with permission), or payment processors as needed. Data may also be shared to meet safety or legal requirements. We never sell personal information.
Data Retention
Records are stored only as long as needed for operational, safety, tax, or legal reasons. Retention periods differ by document type and regulatory standards. Files are securely deleted when no longer required.
Your Choices and Rights
You may request access to your records, ask for corrections, limit certain uses, or request deletion when allowed. Written privacy requests can be mailed to 288 Walnut St ste 227, Newton, MA 02460, United States.
Security
We protect information using restricted access, employee training, and reasonable physical and digital safeguards. While we take care to secure all data, no method of storage or transfer is completely risk-free.
Children’s Privacy
Our services and website are not intended for children under thirteen. We do not knowingly collect data from minors. Accounts and inquiries should come from adults or authorized representatives.
Data Transfers
Some information may be processed by service providers outside Newton, Massachusetts. Water Damage Restoration Newton uses reasonable contractual and technical measures to protect your information during transfers.
Changes to This Policy
Water Damage Restoration Newton may update this Privacy Policy as needed. The most recent version will appear on this page. Continued use of the website means acceptance of the latest policy.
Contact Us
For privacy questions or requests, write to Water Damage Restoration Newton, 288 Walnut St ste 227, Newton, MA 02460, United States.
Definitions
Personal information means details that identify or relate to a person. Processing refers to collecting, storing, or using that data. Service providers are third parties assisting with operations. Cookies are small files saved on devices to improve site function.